| Endpoint | Description |
|---|---|
| List watchers | Retrieve all watchers on a ticket |
| Add watcher | Subscribe a user to ticket notifications |
| Remove watcher | Unsubscribe a user from ticket notifications |
Watchers
Watchers Overview
Manage notification subscribers on a support ticket
Watchers are users subscribed to receive notifications when a ticket is updated. Adding a watcher ensures they are alerted to activity, comments, and status changes on the ticket.