| Endpoint | Description |
|---|---|
| List documents | Retrieve all documents attached to a ticket |
| Add document | Attach a document to a ticket |
| Get document | Retrieve a single ticket document |
| Update document | Update document metadata |
| Delete document | Remove a document from a ticket |
Documents
Documents Overview
Manage documents attached to a support ticket
Ticket documents store files uploaded in the course of resolving a ticket — screenshots, exported reports, signed forms, or other reference material.