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Activities form the chronological log of a ticket — comments, status changes, and work entries. Each activity entry can be created, edited, or deleted, and together they represent the full audit trail of a ticket’s lifecycle.
EndpointDescription
List activitiesRetrieve all activity entries for a ticket
Create activityAppend a comment or work log entry to the activity feed
Update activityEdit an existing activity entry
Delete activityRemove an activity entry from a ticket