> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payhub.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets Overview

> Track support tickets and operational tasks

The Tickets endpoints power the internal support and task queue. Tickets can be associated with client records, carry document attachments, and support collaborative workflows via activity feeds, watchers, and external user access.

## What's included

| Endpoint                                                         | Description                                  |
| ---------------------------------------------------------------- | -------------------------------------------- |
| [List tickets](/api-reference/tickets/list-tickets)              | Retrieve a paginated list of support tickets |
| [Create ticket](/api-reference/tickets/create-ticket)            | Create a new support ticket                  |
| [Get ticket](/api-reference/tickets/get-ticket)                  | Retrieve a single ticket by ID               |
| [Update ticket](/api-reference/tickets/update-ticket)            | Update an existing support ticket            |
| [Merge tickets](/api-reference/tickets/merge-tickets)            | Consolidate a duplicate ticket into another  |
| [Split ticket](/api-reference/tickets/split-ticket)              | Break a ticket into two separate issues      |
| [List categories](/api-reference/tickets/list-ticket-categories) | Retrieve the full ticket category taxonomy   |